In June 2026 Auckland Transport released its full pothole dispatch log to Rapidpatch under the Local Government Official Information and Meetings Act — every pothole job across its contract areas for 29 months. This page maps it, ranks it, and reports what it shows. The numbers are AT's, not ours.
Source: AT response to LGOIMA request CAS-1344360-H7J1V4, released 9 June 2026 · Appendix A, CT_DISPATCH, 26,863 records
Every dot is a road, sized by how many pothole dispatches AT logged on it — from Rodney to Franklin, Waiheke to the Waitākeres. Heat shows where Auckland's network is breaking. Click a dot for the road's count.
AT's eight maintenance contract areas, ranked. "Public reports binned" = phone/online pothole reports closed "No Action Required" — no repair recorded, and AT holds no record of the reason (it declined that part of our request under s17(e): the information does not exist).
| Area | Dispatches | Public reports binned | Responses on target | P90 response (public) | Claims paid | Grade |
|---|
By dispatch count over 29 months. Rural Rodney and Franklin dominate — 20 of the top 25 are rural roads.
| # | Road | Area | Pothole dispatches | ≈ one every |
|---|
Monthly dispatches across the full dataset. Winter (June–September) runs at 1.77× the rest of the year. July 2025 — 2,029 dispatches — is the worst month on record.
Aucklanders filed 14,900 pothole reports by phone and online in 29 months. 6,813 of them — 45.7% — were closed "No Action Required": no repair recorded. When AT's own patrols spot a pothole, just 1.6% end that way. Some of the public's reports will be duplicates or holes below AT's intervention threshold — but nobody can say how many, because AT told us it does not record the reason a report is binned, declining that part of the request under s17(e) of LGOIMA. What doesn't get measured doesn't get fixed.
In the North Rural contract area — Rodney — 85.9% of public pothole reports were closed with no repair recorded. Rodney also logged the most pothole dispatches of any area (6,703) and is home to the region's most pothole-plagued road: Wayby Valley Road, with 186 dispatches — one every 4.7 days.
Credit where due: 96.1% of completed dispatches met AT's own response target. Median response on completed public reports runs 0.5–8 hours by area. The grievance in this data isn't speed — it's what never gets dispatched at all. (Response is not the same as a repair that lasts; this dataset doesn't measure durability.)
The Central area — Puketāpapa, Albert-Eden, Maungakiekie-Tāmaki, Ōrākei, Waitematā — hit its response target just 85.4% of the time, the worst in Auckland, with a 90th-percentile response of 3.5 days on public reports. It also consumed the most claims spend: $1.22M.
AT paid contractors at least $4.87M in itemised pothole claims over 29 months — and the run-rate rose 26% year-on-year ($1.80M in the 12 months to May 2025 → $2.28M in the 12 months to May 2026). That's an undercount: one contract area's pothole work is paid inside a monthly lump sum AT excluded from the data.
Even among public reports AT itself classed as Emergency, 19.5% (398 of 2,038) were closed with no repair recorded.
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Get a quote →For press First run at the dataset, embed-ready charts, or comment from a 22-year asphalt contractor: fix@rapidpatch.co.nz · 027 737 2858 (Steve Parker, founder).